The California Digital Library (CDL) supports the education, research and public service mission of the University of California in partnership with the ten campus University of California Libraries system. The CDL has four core programs: Access & Publishing; Collection Development; Discovery & Delivery; and the UC Curation Center. As a member of the CDL User Experience (UX) Team, the UX Designer will work with the UX team to collaboratively support the CDL program and service managers in the development and improvement of UC Libraries’ user services. The primary user base for CDL services and programs include UC faculty, students and UC Libraries staff.
The UX Designer will be an experienced professional who will apply UX design concepts to a range of tasks with the goal of resolving complex issues relative to the complete user-centered design process (user research, web content development and strategy, service assessment, and interaction design). S/he will regularly work on multiple potentially broad projects where analysis of situations or data requires an in-depth evaluation of variable factors with the goal of resolving critical issues and improving the usefulness of CDL services. In these projects, s/he will provide expertise to CDL program and service managers on areas related to service design. S/he will also work in concert with the UX team as they develop and explore common UX work practices, assessment and design.
- Initiate, create, and communicate functional designs of user interfaces to users, stakeholders, service managers, and developers. Develop wireframe prototypes and interactive specifications for medium to potentially complex systems. Generate a full range of UX design documents, including workflow mockups, interactive wireframes, and creative briefs. Utilizing UC design and branding guidelines, work with external vendors to determine the visual look and feel for user interface components and page layout. Assist CDL service managers in designing the findability and usefulness of their services by integrating a range of end-to-end design considerations as needed per design project, such as mobile design, search engine optimization, and web accessibility. (50%)
- Plan, design, and execute assessment and research methods on behalf of CDL programs and UC Libraries systemwide service managers. Generate and/or analyze findings, functional requirements and specification documents using various user data inputs from direct end-users (faculty, students, UC library staff), project stakeholders (CDL service managers, UC library staff), web analytic tools, e.g., Google Analytics, and other data sources with the goal of supporting design and development decisions. Capable of performing advanced usability evaluations for projects. Work directly with CDL program and service managers to develop and improve CDL mission-critical services. (30%)
- Participates in the user modeling process (such as personas and scenarios) using information gathered during user research. Service user base typically spans faculty, researchers, graduate and undergraduate students, with a full range of subject matter, including the sciences, social sciences and humanities. (5%)
- Acts as liaison to CDL service developers to ensure technical feasibility and that designs are properly realized throughout the service’s development lifecycle. Along with the UX team, participates in UC Libraries and campus user experience design discussions, standards and processes. (5%)
- Independently manage specific projects related to UX activities, following established CDL best practices for project planning and identifying and allocating resources. (10%)
- Bachelor’s degree in related area, e.g., UX Design, Human Computer Interaction, Library Science, Information Science, or Visual Design, and at least 3 to 5 years of experience in UX design and evaluation working as part of a collaborative team on production-level websites and application systems and/or equivalent experience/training.
- Skills in diagramming, prototyping and using design tools. Demonstrated knowledge of design principles and guidelines for area of expertise (i.e., visual design, interaction design, information/data visualization, user interface software).
- Skills in a wide range of assessment methods, including independently designing, planning, and conducting activities that elicit user behaviors, beliefs and service needs.
- Ability to communicate effectively, including excellent verbal and written communication skills as demonstrated by the ability to articulate ideas and issues clearly, concisely and persuasively. Ability to communicate technical information to technical and non-technical personnel at various levels in the organization.
- Strong interpersonal skills and initiative to establish and maintain effective working relationships with diverse constituencies. Ability to work in a highly collaborative environment with engaged listening skills.
- Self-motivated with ability to work independently and as part of a team. Strong organizational skills, including ability to quickly and efficiently prioritize workload to meet deadlines in an environment of multiple projects and changing priorities. Able to meet deadlines.
- Excellent problem solving skills, systematic thinking, independent logic and quantitative reasoning skills as demonstrated by ability to review and assess a range of variables to define key issues, evaluate reasonable alternatives, and translate findings into recommended changes, actions, or strategies.
- Master’s degree in related area and/or equivalent experience/training.
- Experience with and general understanding of the academic user community and the digital library / scholarly information services domain.
- Basic web development skills.
Apply via the UCOP website: https://jobs.ucop.edu/applicants/Central?quickFind=58802
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status. If you have questions, please email the Human Resources Department.