Senior Program Officer, OCLC Research

OCLC, a worldwide library services organization headquartered in Dublin, Ohio, is a leader in information technologies and innovative online services. With office locations around the globe, OCLC employees are dedicated to offering premier services and software to help libraries cut costs while keeping pace with the demands of our information-driven society.

Senior Program Officer (Research Support Services)
Reports to the Vice President, Research Libraries (San Mateo office) Location may also be at OCLC headquarters in Dublin, Ohio.

The Senior Program Officer plans and executes programs and research projects that engage OCLC Research Library Partners in collaboratively determining their future. Programs are designed based on a deep knowledge of the current trends and challenges facing higher educational institutions and their libraries. Participate in strategic planning and setting the work agenda for the division.


  • Develop areas for the OCLC Research Library Partnership and Research to investigate and propose projects that will result in partner and community benefit. Plan and Design work agendas in pursuit of evolving community goals. Create and manage programs that engage partner staff and advance the work agenda.
    • Organize and influence staff and other resources within the division and the enterprise to deliver outcomes that advance the high-level agenda of Research. Advocate program needs and opportunities within the division, the enterprise and the involved communities.
    • Represent OCLC activities and directions to appropriate North American and European research library support entities, coordinate the relationship with those responsible for the principle line of business; support OCLC sales and communications as an interested objective broker.
    • Serve as a primary external communicator helping to develop and amplify what the primary OCLC Research constituencies understand about and expect of the division. Represent OCLC Research on topics relevant to the work agenda.
    • Work closely with the OCLC Research Communications officer and other public relations staff to develop and execute the communication strategy.
    • Participate in work teams within the division and the enterprise.


  • Master’s degree in arts, humanities, social sciences, or information science.
  • At least 7 years’ experience, 3 years of managing or supervising professional staff in a cultural heritage institution.
  • At least 2 years’ experience working to establish or deliver library-based services that support campus research processes and the research life cycle e.g. data management, reputation management, research assessment.
  • Demonstrated professional leadership in one or more of ORLP’s key communities.

Desired but not required:

  • Deep knowledge of research repositories and the scholarly information process.
  • Demonstrated success in managing projects and promoting outcomes.
  • Working interactions with one or more of the research information management products – PURE, Symplectic, VIVO, Consilience, Converis etc.
  • Knowledge of OCLC Research Library Partner’s mission and goals

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